Privacy policy

Privacy Policy

Last Updated: 6/6/2026

1. Introduction

Tekzo Gear ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tekzogear.co.uk, purchase products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Company name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • VAT number (where applicable)

Business Information

As a B2B supplier of IT hardware products, we may collect information relating to your company, purchasing requirements, and order history.

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and tracking information

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Manage business relationships

  • Send order updates and service communications

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

  • Send promotional emails and product updates (where permitted by law)

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Shipping and logistics providers

  • Technology and website service providers

  • Professional advisers

  • Government authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and tax obligations.

6. Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Marketing Communications

We may send newsletters, product updates, special offers, and promotional communications.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable laws, including the UK GDPR, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Tekzo Gear

Website: tekzogear.co.uk

Email: support@tekzogear.co.uk